Privacy Policy

1. Who we are

The website is operated by PT Datatech Utama Perkasa (“we”, “us”, or “the Company”). For privacy questions or requests, contact us at sales@dup.co.id.

2. Personal data we handle

If you contact us, we handle the details you choose to provide, such as your name, business contact details, organization, and the contents of your inquiry. When the website is delivered to your browser, its hosting and security infrastructure may process technical information such as an IP address, browser and device details, requested pages, and timestamps to deliver and protect the website.

Please do not email passwords, payment card details, or sensitive personal data unless we have specifically requested it through an appropriate channel.

3. How and why we use personal data

We use information to respond to business inquiries, discuss requirements, provide requested information, operate and secure the website, meet legal obligations, and establish or handle legal claims. Where applicable law requires a lawful basis, processing will rely on a basis permitted by that law, such as consent, steps requested before entering a contract, a legal obligation, or a legitimate interest.

4. Sharing and international transfers

We may make relevant information available to service providers that help us operate, maintain, or secure the website and respond to inquiries. We may also disclose information where required by law or necessary to protect legal rights. If personal data is transferred outside Indonesia, we will handle that transfer as required by applicable law.

We do not sell personal data as a business model.

5. Retention and security

We keep personal data only for as long as it is reasonably needed for the purposes described in this Policy, including applicable legal, accounting, or dispute-resolution requirements. We use reasonable safeguards designed to protect information, while no method of transmission or storage can be guaranteed to be completely secure.

6. Your choices and rights

Depending on applicable law, you may have rights to request access to or correction of personal data, request deletion or restricted processing, withdraw consent where processing is based on consent, or raise a concern with the relevant authority. Send requests to sales@dup.co.id. We may need to verify your identity and will respond in line with applicable law.

7. Cookies and similar technologies

Your browser and the website infrastructure may use information necessary for basic site delivery and security. If we introduce optional analytics or advertising technologies, we will update this Policy and provide choices where required by law.

8. Children and policy updates

This business website is intended for organizations and professional users, not for children. We may update this Policy when our practices or legal requirements change. The revised version will be posted on this page with a new “Last updated” date.

9. Applicable privacy law

This Policy is intended to be read consistently with applicable Indonesian data-protection requirements, including Law No. 27 of 2022 on Personal Data Protection.